Scenario
Day 1: Salesman raises a Stock Request and Approved by the Supervisor. Warehouse Admins proceeds to create the necessary Allotment. Nevertheless, the Salesman does not immediately receive...
Symptom
The user is prompted with an insufficient stock message and prevented to proceed further.
What can be done?
There are three options:
Edit the allotment where the SKU(s) that causes th...
Scenario:
Salesmen have accidentally clocked out from SFA.
What needs to be done?
The system is designed to prevent users from entering further data once a clock-out is executed; hence i...
Symptom:
Unable to login with the login credentials provided.
Things to check:
Please check that the correct link is entered in the setting i.e. https://pnvsales.amastsales.com/login
If you a...
Symptom:
When tapping on the camera icon in check-in, nothing happens i.e. the camera is not responding.
Root cause:
This happens because the user did not grant permission to the application to ...